Frequently Asked Questions

Contact us if you still have a question!

Do you have to be licensed to work on filtration?
Yes. You must be a Licensed Water Treatment Specialist or a Master Plumber with a Plumbing License Law.
Why use Hydrogen Peroxide instead of Bleach?
Bleach (sodium hypochlorite) is a very effective oxidizer.  However, it produces a bad taste, bad smell and toxic residuals (trihalomethanes) which hare known carcinogens. Hydrogen Peroxide is a clean, environmentally friendly alternative to bleach and produces none of these effects.
How much Hydrogen Peroxide is introduced to my water with your system?
One ounce of 35% Hydrogen Peroxide will typically treat approximately 100 gallons of water. The desired amount of residual Hydrogen Peroxide is 25ppm (parts per million) before activated or catalytic carbon filtration, which should remove all residual Hydrogen Peroxide.
What is causing this horrible odor in my water?
To find out, first go outside to a spigot close to your well and open it. Does the cold water smell like sulfur? If it smells like sulfur or rotten eggs, then you probably have hydrogen sulfide gas coming from the ground (no problem to fix). If it has a slight metallic or no odor outside but stinks in the house, then you probably have a sulfate-reducing bacteria problem in the water lines (again, no problem to fix). These anaerobic sulfate- reducing bacteria prefer to colonize in warm environments, so the odor may be coming from the water heater and hot water lines, usually most noticeable in the bathroom.
How long will 5 gallons of 35% Hydrogen Peroxide last?
If a well produces 150 gallons of water per day, every day, the Hydrogen Peroxide should last well over a year. The actual amount used will vary depending upon the condition of your water and the amount of water used.
Will Hydrogen Peroxide harm my septic system?
No. Septic systems rely upon “aerobic bacteria” which thrive in an oxygenated environment. Unlike bleach, Hydrogen Peroxide adds oxygen instead of removing it. Hydrogen Peroxide is often manually added to septic systems and wastewater systems to minimize odor.
How much maintenance is required with the Water Repair Kit?
Very little. The level of Hydrogen Peroxide in the jug should be checked periodically. If a Sediment Filter was purchased and installed, then it also should be checked periodically and backwashed as necessary. Water should be checked periodically for residual Hydrogen Peroxide using test strips which are included with the Kit.
How do I know if this system will correct my water problem?
We will discuss your individual water situation with you at length. We will evaluate your water on-site in most instances at no charge unless you live outside our service area. If your water is experiencing a problem which we determine our system will not resolve, we will make every effort to send you in the right direction. We are here to help you.
What type of filtration should follow treatment?
That depends upon the application. If the well is used strictly for livestock, then the trough will act as a settling agent and little or no filtration may be necessary. If the well supplies the house, then we recommend a spin-down sediment filter to catch large solids and oxidized metals, followed by an activated or catalytic carbon filter. In cases of extreme iron or bacteria contamination, additional filtration may be necessary.
Will this fix everything wrong with my water?
That depends upon your expectations and the levels of contaminants in your water. Water treatment with Hydrogen Peroxide should be considered a “pre-treatment” to subsequent filtration and softeners, if your water calls for further treatment. In some cases the “pre-treatment” may be enough, while in other cases substantial filtration may be required, again depending upon the condition of your water and your expectations.
How safe is Hydrogen Peroxide in my water?
Very safe. For instance, the 3% Hydrogen Peroxide you buy at the drugstore will generally state that it may be used as an oral debrideing agent, usually instructing to mix with one part water and rinse or gargle to kill bacteria in your mouth. Bleach is NEVER recommended to be used as a mouthwash in any concentration so why treat your well water with it?
Why not just use bleach and remove it with carbon?
This can be done, but there are some negatives. Bleach requires “contact time”, meaning it may require a contact tank which is bulky and unsightly. Hydrogen peroxide does not require contact time. Bleach leaves solid salt deposits in the injector, eventually causing it to fail. Hydrogen Peroxide produces no solids, only water and oxygen. Finally, bleach will shorten the natural life of the carbon, while hydrogen peroxide actually extends the life of the carbon.
Will hydrogen peroxide handle large volumes of iron?
Yes, in a manner of speaking. Hydrogen Peroxide quickly reacts with dissolved iron, changing it from “ferrous” iron to “ferric” iron. This means that the iron is converted from “dissolved” to “solid” in a fraction of a second. Once the iron is oxidized and becomes a solid, it is easily filtered. Large volumes of iron require substantial filtration, but good clean iron-free water can be derived. Again, the key is to oxidize the iron first before it gets to the filters.

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